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Thursday, June 28, 2012

The homogenization of Rural Town, USA

Many of you reading this article may remember a time when towns across the country had their unique identity.  If you were on a road trip, you didn’t know what to expect to find in any town you stopped in.  That was the excitement of road trips. 

Many more reading this article may not fully understand the above paragraph.  Sure, we still recognize different dialects across the country, but that sweet gal with the southern accent in Atlanta serves us the same fried chicken that the sweet Boston gal serves us in Massachusetts.  She just serves us in a different accent, but the chicken is the same.

Prior to about the late sixties and early seventies, towns were defined by their unique businesses.  The fried chicken in Atlanta was different than the fried chicken in Boston.  Experience taught us that the fried chicken in Atlanta was an excellent, must-have, meal, but in Boston, skip the fried chicken and order their must-have pork chops, instead.

What happened in the late sixties to early seventies that led to the southern gal serving the same fried chicken the Boston gal serves?

To explain the answer to that question would take a graduate thesis from multiple disciplines to explain.  In simple terms, people moved out of the cities and gave rise to suburbs.  Starting in the late sixties to early seventies, businesses responded to the growth of suburbs by introducing a new shopping concept – the mall. 

The new concept expanded and improved on the big city concept of a main shopping district in downtown.  Back in our grandmother and great-grandmother’s day, the mall was Main Street of the nearest big city.  As people left the cities and suburbs grew, developers packed up the big city shopping districts and brought them to the suburbs.

Malls were instant hits with consumers.  For the first time, one could do all of their back-to-school or Christmas shopping in one place without having to go to the nearest big city.  They could even grab a bite to eat or a coffee to drink while shopping without leaving the building.  Ample parking meant no more walking several city blocks or taking a bus to the shopping district.

Malls were also very expensive real estate.  Developers needed commitments from big box stores before constructing the building.  With the big name anchor stores book ending the real estate, rent per square foot in between the anchor stores skyrocketed.  Local Mom and Pop stores couldn’t afford the rent for a kiosk much less a storefront. 

As the flight to the suburbs grew, many big box stores followed, but the CEOs realized their success didn’t depend on being attached to a mall.  All they needed to do was build in a rural area near a mall and people would come from miles around.  It was a shorter and easier trip for the locals than going to the big city’s shopping district.

Many would argue that growth is good even if it means losing prime forests and farmland to mega shopping centers and the housing developments that inevitably spring up for miles around the new shopping district. 

But there is a dark side to the growth.  Nationally owned stores rely on consumers wanting the same thing en masse.  Over the decades, they have trained consumers to expect consistency and shun the unexpected inconsistency. 

Joe’s Burgers might be good today, but tomorrow another cook might mix the ingredients slightly differently and it might not taste the same.  McDonalds pre-packages everything so the burger in Los Angeles tastes the same as the burger on Delmarva and they taste the same every day regardless of who is cooking them. 

At Joe’s Burgers, Sue might be cooking today and her burgers aren’t quite as good as Joe’s, but she makes an awesome homemade crab cake sandwich.  When Sue is cooking, you order a crab cake sandwich instead of the burger.  Try getting a homemade crab cake at McDonalds.  McDonalds doesn’t care that crab cakes are a local staple.  They offer you a fish filet sandwich made of who knows what kind of fish.  Joe’s burgers might serve up a slice of Smith Island cake for dessert.  McDonalds never heard of such a thing so all you’ll get is a boxed slice of apple pie massed produced on an assembly line.

The homogenization doesn’t stop with food.  Delmarva’s unofficial symbols are the blue crab and blue heron.  Shore Gardens offer garden ornaments with these Delmarva themes.  Go to a Home Depot or Lowe’s and try to get a blue crab ornament for your pond.  Blue crabs don’t have a national appeal so you most likely won’t find these uniquely Delmarva items in those stores.  Instead, you’ll find the same garden gnomes and angels that every Lowes or Home Depot across the country sells.

The convenience and cheap prices of big box stores is an overwhelming draw for the average consumer.  Most of us shop at the Walmarts, Targets, Lowes, and Home Depots or eat at the McDonalds, Burger Kings, Red Lobsters, and Olive Gardens because we know what they have and what we will pay.  We’re not risking our money by spending it at an “unknown” little store.

Those shopping habits of sticking to the big box stores comes with another high price.  The little stores that did offer variety and uniquely different items go out of business.  Some day, when you want something different than the same food or want something that isn’t a made-in-China item that everyone else has, there is no little store left.  Your community and everything that defined your community has morphed into Anytown, USA.

Here’s a challenge if you do not believe the big box stores are making all of our communities the same.  When you’re in a big box store, pay attention to what they sell.  Other than brand names and prices, is there really any difference between what Lowes and Home Depot sells?  Or Walmart and Target?  Take a walk down the carpet aisle, for example.  Are the style, colors, patterns, and quality of rugs really different between the two stores?  Can you find any locally themed patterns for that perfect welcome mat on your front step?

When you’re done comparing what the big box stores offer, take a look in your home, your neighbors’ homes, your relatives’ homes, and your friends’ homes.  Is there any real difference in the style, type, and quality of the house and most items in it?  Can you guess which store some of the items and fixtures in the home were probably purchased?

When you’re driving around, take a look at people’s yards.  Are there unique plants and bushes in the landscaping and gardens?  How about unique lawn or garden ornaments? 

The more you pay attention to how much of the same things we all have, the more you’ll realize how the big box stores are homogenizing our communities and even our individual homes.



Thursday, April 12, 2012

How leaky is your local economy?

When our business leaders, planners, and politicians look at ways to revitalize local towns and rural areas, the usual proposed solutions are to find ways to bring more money into the community.  Typical approaches to bringing in money involve promoting tourism, agriculture, corporate relocations and other forms of inward investments.  What is often overlooked is the important concept of money flow within the community.
Think of your local economy as a bucket and bringing in money to your community is like pouring water in the bucket.  The bucket is going to have some holes in it and some of the water will leak out.  Some of the holes can’t be fixed so you will always have a leaky bucket.  The state and federal government will collect taxes, for example.  That is a hole that can’t be fixed.
Other holes can be fixed.  Residents who shop at a box store, for example, will shop at your locally owned store if the locally owned store offers the same product or service at a competitive price and with the expected customer service level offered by a big box store. 

The idea of the leaky bucket illustrates the importance of money flow through a community.  The more water the bucket holds, the less frequently you have to refill the bucket.  By the same token, the more money that circulates and stays within the community, the less frequently the community has to look for outside money to revive the local economy.

Let’s put the illustration in simple dollar and cents.  Some studies suggest that for every dollar spent at a locally owned and operated business, sixty-eight cents stays in the community.  The same dollar spent at a nationally owned store sees thirteen cents staying in the community.

Now an important concept comes into play, a concept called the multiplier effect.  The sixty-eight cents from your dollar that stayed in your community is spent by that business owner or employee at another locally owned and operated business.  Forty-six cents remains in the local community.  If the person who received the forty-six cents continues the trend of spending locally, the money will pass through eight more hands before the leaky bucket has taken it down to two cents.  At the national box store, the employee who received the thirteen cents in his pay (the rest of your dollar was exported to the owner and upper management in another state) spends it at another nationally owned business.  Only two cents remain in the community.

From this simple example, you can see how fast your community needs to find more outside money to regenerate your local economy.  Your dollar spent at a locally owned and operated business will pass through nine of your friends’ and neighbors’ hands before it has practically vanished from your community.  Your dollar spent at nationally owned businesses would only pass through one of your friend’s or neighbor’s hands before it has practically vanished from your community.

In the real world, it isn’t always practical, and sometimes not even possible, to spend your money exclusively at locally owned and operated businesses.  But you do have the power to slow the leak.  Several independent studies have concluded that a 10% shift in our spending habits to support locally owned and operated businesses would create hundreds of new jobs and tens, if not hundreds, of millions of dollars in new economic activity.


Reminder

Saturday, April 14, is the second, unofficial Shop Local Delmarva Day!  Discover some of your local gems.  If you can't a find a business on Shop Local Delmarva, visit your favorite locally owned and operated business or one you've been meaning to check out, but haven't found the time to stop in.  Please be sure to tell them about "Shop Local Delmarva dot com", Delmarva's directory of locally owned and operated businesses.  Remember, all locally owned businesses receive a basic listing that is and always will be free!


Top five keyword searches for March:


Your potential customers found Shop Local Delmarva with these keywords (unedited) through Google, Yahoo, and Bing:
  • business doing business in queen annes county md
  • dusty chaps farms md
  • shop locally owned
  • delmarva shopping blog
  • allstate pest


Monday, February 20, 2012

March 10, first unofficial Shop Local Delmarva Day

Moving ahead with its plans to encourage Delmarva residents to support their locally owned and operated businesses, Shop Local Delmarva has designated the second Saturday of every month an unofficial Shop Local Delmarva Day.  The first Shop Local Delmarva Day is March 10th. 

Since Shop Local Delmarva is still growing with only a handful of businesses listed in its directory, the theme for the first Shop Local Delmarva Day is simple – tell everyone you know about the importance of shopping locally – and visit at least one locally owned and operated business!  If you want to do more, some ideas are listed below.

If you own a locally owned and operated business:
  • If you are not already listed on Shop Local Delmarva, get listed!  A basic listing is and always will be free.
  • If you are already listed and want to run a special for the Shop Local Delmarva Day, please email Shop Local Delmarva with details.  Businesses with a free, basic listing can participate in this one-day special, too, at no charge!
  • If your business has a website or a FaceBook page, mention Shop Local Delmarva and the unofficial Shop Local Delmarva Day. 

If you are a consumer:
  • Visit at least one locally owned and operated business.  You might find surprises you would never find in a big chain store.
  • Tell your favorite locally owned and operated business about Shop Local Delmarva.  Be sure to tell them their basic listing is and always will be free.
  • If you run your own website or are active in any of the social media sites, mention Shop Local Delmarva and the unofficial Shop Local Delmarva Day.

As each month passes, hopefully the Shop Local Delmarva Day will generate more enthusiasm and participation.  The only way that will happen is by you telling everyone about it and you shopping at your locally owned and operated business.

Top five keyword searches for February:

Your potential customers found Shop Local Delmarva with these keywords (unedited) through Google, Yahoo, and Bing:
  • black caterering businesses in worcester somerset wicomico
  • buy local buy Delmarva
  • http://www.taylorsfreshorganics.com/
  • non profit organizations in accomack county
  • talbot hunt club local

Wednesday, February 1, 2012

2012 Independent Business Survey brings good news

The Institute for Local Self-Reliance, an economic development group based in Washington DC, released its survey of 1,768 independent, locally owned businesses from across 49 states.  The news is good, especially for businesses located in areas where there is an active "shop local" campaign.  Some key findings:
  • A larger share (61%) of survey respondents reported revenue growth in 2011 compared to last year's survey, when only 54% of businesses reported an increase in revenue in 2010.
  • Independent retailers experienced stronger holiday sales than the industry average. While
    overall holiday sales were up 4.1% in 2011, independent retailers in this survey reported that their holiday sales increased an average of 6.7%.
  • More than three-quarters of businesses surveyed said that public awareness of the benefits of supporting locally owned businesses had increased in the last year.
  • Independent businesses in communities with an active "buy local" campaign operated by a local business organization reported revenue growth of 7.2% in 2011, compared to 2.6% for those in areas without such an initiative.
  • Looking specifically at retail respondents, the survey found that those in areas with an active "buy local" campaign reported holiday sales growth of 8.5% in 2011, compared to 5.2% for those retailers in areas without such an initiative.
  • According to 85% of respondents, the fact that their business is locally owned and independent matters to some or most of their customers.
Independent, locally owned businesses located in areas where there was an active "shop local" initiative viewed the initiative positively.  What they had to say about the impact "shop local" initiatives had on their business:
  • 42% said the campaign had improved the loyalty of their existing customers.
  • 41% said it had brought new customers to their businesses.
  • 62% said it had increased local media coverage of independent businesses
  • 47% said it had made city officials more aware and supportive of independent businesses
  • 42% said it had led to more collaboration, purchasing, and mutual support among local
    businesses
Download the complete survey.

With such reported results, Shop Local Delmarva is stepping up its shop local campaign.  There are three main ways you can help:
  • In the planning stage is the promotion of making the second Saturday of every month a Shop Local Delmarva Day.  If you have any ideas or suggestions to help make this campaign appealing and successful, please feel free to post them or email Shop Local Delmarva at general@shoplocaldelmarva.com. 
  • Shop Local Delmarva (http://www.shoplocaldelmarva.com/) is averaging about seven visitors per day, and, based on the key word searches, they are looking for locally owned businesses.  Unfortunately, the directory is small and not very useful for the potential customers who may be searching for your business.  Please tell your favorite locally owned and operated businesses about Shop Local Delmarva.  Remember, all locally owned and operated businesses receive a basic listing for free and the basic listing will always be free.
  • Support your locally owned and operated businesses and Shop Local, Delmarva!




Wednesday, November 23, 2011

Press Release - Shop Local Delmarva

Contact: Mark Darien                                        FOR IMMEDIATE RELEASE (23 Nov 11)
general@shoplocaldelmarva.com

SHOP LOCAL MOVEMENT A GROWING TREND
Studies indicate huge benefits to communities promoting "shop local" campaigns

Communities across the nation are increasingly encouraging their citizens to shop local. The belief driving the shop local phenomena is that more money spent with locally owned and operated businesses translates to more money remaining in the community.

A few economic impact studies support this belief. One study out of Austin, TX estimated that for every $100 spent at a locally owned business, $45 remained in the community compared to $13 out of the same $100 spent at a nationally owned chain. A couple of other studies in other communities found similar results.

Small communities aren't alone in the push to encourage local shopping. Phoenix, AZ launched a "Shift Arizona" campaign as reported in The Arizona Republic last year. The non-profit organization, Local First Arizona, based the campaign off a study out of Lansing Michigan that found if 600,000 residents shifted 10% of their spending from nationally owned chains to locally owned businesses, the shift in spending would create 1,600 new jobs and pump an additional $130 million into the local economy. The campaign was so successful that Walmart recognized the trend to shop local and began searching for locally grown sources for the fresh food it sells.

"The numbers support our intuitive guess," said Mark Darien, owner and founder of the Shop Local Delmarva website, www.shoplocaldelmarva.com. "The business owners of our locally owned businesses live, work, shop, and play in our communities. They send their children to the same schools we do. They drive the same roads we do. They worship in the same Churches we do. Their profits are returned back to the community. By contrast, the profits of a nationally owned chain are promptly exported to the state where the corporate headquarters are located to be spent there."

After talking to several local business owners and community leaders, Mr. Darien recognized two major obstacles our locally owned and operated businesses face.

The first, and biggest, obstacle is a limited and, in many cases, near non-existent advertising budget that would allow the locally owned and operated business to effectively compete with the nationally owned chains.

The second, and almost as big of an obstacle, is the lack of a resource dedicated exclusively to locally owned and operated businesses that would make it easy for the average consumer to identify and find them.

"Whether you're talking the Yellow Pages or an Internet directory, the business paying the most money gets the spotlight and the little guy gets lost in the shadows," explained Mr. Darien. "And it's no secret that the nationally owned chains have the most money to steal almost all of the spotlight."

With those obstacles in mind, Mr. Darien set out to level the playing field. Following a strict definition of "locally owned and operated", he created shoplocaldelmarva.com exclusively for them. All locally owned and operated businesses receive a basic listing free and the basic listing will always be free. The directory is also tied into the social networking sites to further promote our locally owned and operated businesses and to encourage consumers to think local, first. Affordable subscription services are available allowing businesses to offer coupons or post classified ads. Additional features are planned for release in the coming year.

"I'm in the first year of development," said Mr. Darien, "but the directory is already a useful tool. The website stats show people on Delmarva are looking for our locally owned and operated businesses. Right now, consumers appear interested in our local wines and shoes. Don't ask me to explain it. All I know is the most popular keywords used by people who have visited shoplocaldelmarva.com are 'local wines' and 'shoes'."

shoplocaldelmarva.com was founded in 2010 to help level the advertising playing field for our locally owned and operated businesses and provide consumers with a "one stop" directory of Delmarva's local businesses. The site offers consumers educational articles on the benefits of shopping locally as well as an easy-to-use directory to find and rate their favorite businesses. It offers the business owner an increased Internet presence, limited free advertising, and affordable promotion of their business.

###

If you would like additional information or would like to schedule an interview with Mark Darien, please call him directly at [omitted] or email him at general@shoplocaldelmarva.com.

Sunday, August 21, 2011

Welcome Snow's Painting Service

Shop Local Delmarva welcomes Snow's Painting Service, LLC to the family of locally owned and operated businesses.  Located in Smyrna, DE and serving all of Delaware, Snow's Painting Service, LLC will meet all of your painting needs.  Everything from painting your home inside and out to deck treatment to powerwashing, Snow's Painting Service will keep your home looking new.  Their team of professional and accredited painters will treat your home as if it were their own.

Tuesday, July 19, 2011

Welcome Long Neck Plumbing & Heating

Shop Local Delmarva welcomes Long Neck Plumbing & Heating to the family of locally owned and operated businesses.  Located in Long Neck, DE and serving all of Sussex County, Long Neck Plumbing & Heating will meet all of your plumbing needs.  Everything from fixing your faucet to remodeling your bathroom to new sewer / water hook ups to new construction, Long Neck Plumbing & Heating will provide you with the best service.  Call them for a free, over-the-phone estimate.  remember, they charge by the job, not the hour, to save you money.

Monday, July 11, 2011

Welcome Shore SmileLABS

Shop Local Delmarva welcome Shore SmilesLABS to the family of locally owned and operated businesses.  Located on Kent Island in Queen Annes County, Shore SmileLABS serves all of Delmarva and beyond.  Providing chair side teeth whitening services, Shore SmileLABS uses state-of-the-art technology to safely whiten your teeth and give you a beautiful smile.  Gift cards and take home kits are also available.

New Shop Local Delmarva Marketplace

Shop Local Delmarva is pleased to announce the creation of the new Shop Local Delmarva Marketplace.  Please visit Shop Local Delmarva and you will see on the left hand side a classified ads section.  At the present time, the classified ads section can only accept text ads.  Planned within the next year is a full-fledged auction style site that will allow you to include pictures.

While the present classified ad section only accepts text ads, it is quite versatile.  In addition to placing the text ad, you can place a link directing users to your website or even an eBay listing for more details.  It also allows you to quickly place a coupon offer that you can control how long to allow the coupon to run.  Only approved, locally owned and operated businesses will have access to post ads so you won't be competing against national chains or private sellers.

The classified ad section is available to Enhanced subscribers or higher.  However, while Shop Local Delmarva is trying to build the site and traffic, all listed businesses may use the classified ad section free of charge for a limited time.  All free Basic subscribers who choose to test run the classified ad section will be given the option to upgrade their account to continue using the classified ad section or revert to their free Basic listing at a future date.  The free trial run has no set expiration date as it is dependent on the growth of the  website.  Free basic subscribers, however, will be given a 30-day notice that their free trial will expire so that any ads you may have will be able to run their full course.

If you are interested in trying out the classified ad section, please email Shop Local Delmarva for details.

Wednesday, June 29, 2011

Shop Local Delmarva Marketplace coming soon

Shop Local Delmarva will be introducing a new marketplace on the Shop Local Delmarva website soon.  Tentatively planned will be a classified ads section that all Shop Local Delmarva subscribers at the Premium Level and higher will be able to use.  Please stay tuned for details....