Wednesday, July 31, 2013

How visitors are using Shop Local Delmarva

Since December, Shop Local Delmarva has consistently averaged around 625 visitors per month. Last month and this month, the average has dropped a bit.

Top keywords used to find Shop Local Delmarva are "shop Delmarva" or some variation of those words like "local shopping on Delmarva" followed by a search for specific businesses, namely Taylor's Organics, Delmarva Popcorn, and ATL Bistro and Bar.

The top pages visited were the Classified Ad section followed by JEM Lumber (I suspect because of their special they ran last month) followed by Shop Local Delmarva's articles followed by the Shop Local Delmarva Virtual Mall.

Two possible reasons for the slight drop in monthly visitors: it's summer and people tend to be on the computer less and possibly, first time visitors aren't finding the directory "useful" as there are only a handful of businesses listed.

If you own a business that fits the description of "locally owned and operated", please get listed. Your basic listing is and always will be free. While the site is growing, you can list in the classified ad section for free and if you serve all of Delmarva (including selling online), you can have a store front in the Virtual Mall for free.

The bigger the directory, the more visitors will use Shop Local Delmarva and the more likely new customers will find you. 

Sunday, July 28, 2013

How did you support your local busineses today?

Just out of curiosity, what did you do to support your locally owned and operated businesses yesterday?

I didn't do any shopping, but I did go to an auction. I don't know if the auctioneers were local people nor do I know how local all the items being sold were, but I do know the food stand was locally owned. I ate lunch there. Of course, I planned on eating lunch at the locally owned restaurant in town, but I chose to support the stand at the auction, instead. By the time I finished making a video around Cambridge that I wanted to make, I was hungry, again, so I ended up supporting the locally owned restaurant in town, anyway. Oh, then on the way home, I bought my beer at the locally owned liquor store.

Well, dang it, I did a pretty good job at supporting my locally owned and operated businesses today, after all, and I didn't even try!

Thursday, July 18, 2013

How local is local?

The question reminds me of a similar question I faced as a gardening enthusiast.  I concentrated on growing native plants, but the question arose: how native is native?  On one end, some gardeners would argue only plants that our first settlers would've found growing in what is now the garden is native.  On the other end, as long as the plant could be found in the state, it is native.  Most gardeners fell somewhere in between, usually narrowing the definition to a smaller geographical area such as the county or a hundred-mile radius where the garden was located.  Purists, however, argued there was no such thing as a native plant since most of our native plants have the genes of non-native or hybridized cousins. 

The same range of thought exists with what one defines as a locally owned and operated business.  Some argue that only businesses within or very near one's town is a local business.  Others argue that businesses founded in the state are a local business.  Most people fall somewhere in between.  Purists, however, argue there is no such thing as a locally owned and operated business as most businesses require the services or products from outside of the region in order for the owners to conduct their business.

The answer to what defines a locally owned and operated business if further complicated by other factors.  Some would argue that a locally owned franchise is a locally owned and operated business.  Others would argue that a business, whose owner has moved out of state but still maintains the business locally, is a locally owned and operated business.

Now here is a trick question.  Is Target a locally owned and operated business?  Most people would argue that no, it is a national chain, the kind of store shop local enthusiasts avoid.  People in Minneapolis, MN, however, might argue that, for them, Target is a locally owned and operated business as the original Target began there in 1902 as the Dayton Dry Goods Company.  Just because the store changed its name to Target doesn't make it any less local.  Others would argue that despite its history, Target is now a publicly owned company with no shareholder holding more than 9% interest in the company, and the shareholders are spread out all across the country so it can no longer be considered a locally owned and operated company.

Now, here is another trick question.  Is Walmart a locally owned and operated business?  Like people in Minnesota who might argue Target is a locally owned and operated business, people in Benton, AR might argue that Walmart is a locally owned and operated business.  Unlike the people in Minnesota, though, the people in Arkansas could arguably be more correct in their claim.  The Walton family, founders of Walmart, hold a 48% stake in shares of the company, making them the majority owners.

There are probably as many definitions to "locally owned and operated" as there are people who try to answer the question, how local is local.  Shop Local Delmarva considered all the ranges of thought on the subject, but discovered the definition came down to two key questions: what sort of business keeps most of its money circulating within the local community and what is the "local community"?

With those two questions in mind, Shop Local Delmarva first defined "local community" as all of Delmarva.  The reasoning was based on the fact that most of Delmarva is rural in nature and one couldn't expect to find everything he/she would need in his/her local town.  One may need to travel thirty miles or more to the next nearest town, but he/she could still support the local businesses there instead of relying on the national chains.

Defining what sort of business keeps most of its money within the local community was a bit trickier to define.  Operating on the statistic that for every $100 spent at a locally owned and operated business, $68 remains in the community as opposed to $13 that remains out of the same $100 spent at a national chain, Shop Local Delmarva defined "locally owned and operated business" as one that is most likely to meet the $68 statistic.

Shop Local Delmarva decided that locally owned and operated franchises should be excluded.  The operation of the franchise is still governed by people outside of the local community (loss of community identity), products sold to consumers or products used in a service based business or usually dictated to be purchased outside of the community (no flexibility to purchase locally produced products), and a sizable portion of the franchise's profits go to another state in the form of royalties and licensing fees. 

Shop Local Delmarva also decided to exclude businesses with absent owners, that is, owners that may have started the business while living in the community, but have decided to move or semi-retire to another state while maintaining the operation of the business.  Like the profits of a franchise, the profits of a business with an absent owner are going to another state to maintain the owner's residence and lifestyle in that state.

Ultimately, the definition of a locally owned and operated business is up to the individual to decide for him/herself.  Whether one only considers shopping local in his/her immediate community or a larger geographical area, the important thing is shop local, Delmarva!  If everyone made a ten percent shift in their spending habits towards locally owned and operated businesses, the local economy would see huge benefits. 
 
For a complete, formalized definition of "locally owned and operated business" as defined by Shop Local Delmarva, please see our "Get Listed" section and remember, if you own a business on Delmarva and your business meets the definition, you can get a basic listing that is, and always will be, free.

Friday, July 12, 2013

Make the 10% shift


Here's the biggest obstacle for many to shopping locally: Why should I pay $1.09 for a widget at a locally owned and operated business when I can get the same or equal widget for $0.99 at a Big box Store or off the Internet?   

The shop local message is directed at two audiences: one with disposable income and one who budgets from paycheck to paycheck.  For those who have disposable income, the message of why one should shop local rings loud and clear and are, most likely, shopping local as much as they can.

For the majority of people who are living from paycheck to paycheck, budget is important and no matter how many stats one posts about the benefits of shopping local, the shoppers' bank account determines where one shops.  Invariably, these consumers will opt for the widget that is ten cents cheaper.

Getting people to shop local, or at least thinking about breaking their routine and visiting some locally owned and operated shops, is a three-pronged effort.

First, educate the average shopper on the benefits of shopping local.  The benefits one would see in their community if everyone shopped local is a bit intangible to most people, yet immediately conceptualized by most  regardless of their budget.

Second, show the average consumer that not everything is "overpriced".  Sure, one could save by buying some "necessities" at a big chain store, but there are plenty of locally owned and operated business that offer competitive pricing, and, yes, cheaper pricing than the big box stores.   Not only offering the competitive pricing, but locally owned and operate businesses also offer a variety of products, often locally produced or in a "niche market", that one would never find a big box store.

Third, offer an opportunity to encourage the average shopper to shop local and discover what the big box stores don't offer.  Big box stores want you, your family, your neighbors, and friends to have everything the same because mass-produced items can be sold cheaply.  Your locally owned and operated businesses offer a variety the big box stores can't.  (Please read Shop Local Delmarva's article, The Homogenization of Rural Town, USA, for more information.) 

Some studies suggest that a 10% shift in spending habits aimed towards our locally owned and operated businesses would result in $140 million in new economic activity, create over 1,600 new jobs, and   provide $50 million in new wages.  No matter how tight one's budget is, making a 10% shift in spending habits is a doable goal for most people once they fully understand the importance of shopping locally.

Shop Local Delmarva created Shop Local Delmarva Day to help the average consumer learn more about why it is important to shop locally and to help achieve the 10% (or more) shift in spending habits.  By designating the second Saturday of every month as Shop Local Delmarva Day, the average consumer, regardless of their budget, can decide the best way to support his/hers local community by supporting his/hers locally owned and operated businesses. 

Let's say a couple spends $1,500 per month in all the major areas of expenses such as food, clothing, household, home improvement (including yard and gardens), and entertainment.  To meet the 10% goal, the couple could choose to spend $150 all on Shop Local Delmarva Day in several different locally owned stores or spread the spending out over the entire month (about $34 per week), depending on the couple's budget. 

With the numbers broken down, the couple can easily make conscious buying decisions.  Thirty-four dollars per week isn't a whole lot of money.  They can decide to stop at a produce stand on their way home from work to buy fresh, local produce (food); buy a new pair of shoes and a new shirt or blouse at a local boutique during their lunch hour (clothing); stop at the local hardware store on their way to do their weekly grocery shopping for odds and ends hardware (nails, hinges to fix a cabinet, or some paint or wood finish to bring new life to a piece of furniture or room) or stop at a local garden center for a bag of mulch, pest control products, or new fencing (home improvement); and stop at a locally owned restaurant, deli, or grocery market to pick up something to eat and drink instead of going through a national chain's drive thru (entertainment). 

With little shifts like these in shopping habits, the couple would easily make the 10% shift in spending habits towards our locally owned and operated businesses.  It may not sound like much, but if everyone made the tiny shift, the economic benefits to the community would be immense.  Please read American Independent Business Alliance's informative, yet easy-to-read, article, Benefits of Doing Business Locally, to learn how immense that impact can be.